Package com.atlassian.servicedesk.api.comment

Interface ServiceDeskCommentCreateParameters

@PublicApi public interface ServiceDeskCommentCreateParameters
Parameter to create a comment on a Jira Service Management's request.

  • Method Details

    • author

      @Nonnull com.atlassian.jira.user.ApplicationUser author()
      Returns:
      author who creates the Comment

    • issue

      @Nonnull com.atlassian.jira.issue.Issue issue()
      Returns:
      the Issue the Comment associated to

    • body

      @Nonnull Optional<String> body()
      Optional text body of the Comment. Either of body() or temporaryAttachmentIds(), or both must be provided
      Returns:
      text body of the Comment. null is not provided

    • groupVisibility

      @Nonnull default Optional<String> groupVisibility()

    • projectRoleVisibility

      @Nonnull default Optional<Long> projectRoleVisibility()

    • temporaryAttachmentIds

      @Nonnull List<com.atlassian.jira.issue.attachment.TemporaryAttachmentId> temporaryAttachmentIds()
      Optional list temporary attachment ID's to associate with the Comment. Either of body() or temporaryAttachmentIds(), or both must be provided

      JIRA manages a list of user's TemporaryAttachment's by user session, and will expire them once the session expired.

      Returns:
      list of temporary attachment IDs. Empty list if not provided

    • publicComment

      boolean publicComment()
      Required parameter to indicate the Comment's visibility. If set to true, the Comment is visible to Customers. Otherwise, the comment is internal, and is only visible to Agents or Unlicenced users
      Returns:
      true if public comment, false otherwise