Package com.atlassian.servicedesk.api.customer

Interface CustomerService

@PublicApi @ParametersAreNonnullByDefault public interface CustomerService

  • Method Details

    • createCustomer

      CheckedUser createCustomer(com.atlassian.jira.user.ApplicationUser user, CustomerCreateParameters customerCreateParameters)
      Creates a Jira Service Management customer. The newly created customer is not added to any service project, however they can raise requests in unrestricted service projects.
      Parameters:
      user - the user executing the request. This user needs to have the Jira global administrator permission.
      customerCreateParameters - the parameters of the customer to be created
      Returns:
      the newly created customer
      Throws:
      ServiceDeskServiceException - if creating user fails for a given user, or if validation fails

    • addCustomersToServiceDesk

      List<CheckedUser> addCustomersToServiceDesk(com.atlassian.jira.user.ApplicationUser user, ServiceDesk serviceDesk, Set<String> usernameOrEmails)
      Adds existing Jira Service Management customers to a service project.
      Parameters:
      user - the user that is adding the customers
      serviceDesk - the service project to add customers to
      usernameOrEmails - a set of usernames or emails corresponding to existing users
      Returns:
      List of users that were successfully added to the service project.
      Throws:
      ServiceDeskServiceException - if adding fails for any of the given users, or if validation fails

    • newCreateBuilder

      CustomerCreateParameters.Builder newCreateBuilder()
      Returns a new CustomerCreateParameters.Builder to build CustomerCreateParameters